NEXT GENERATION KNOWLEDGE MANAGEMENT

An easy way to manage and share knowledge for an improved Customer Experience on any channel and in any language across the enterprise.

TRUSTED BY LEADERS

These customers have truly transformed the Customer Experience by deploying and utilizing Polly knowledge management.

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TRANSFORMING THE

CUSTOMER EXPERIENCE

Organizations that effectively deploy feature-rich knowledge management optimize customer engagements across all channels.

SUPERIOR KNOWLEDGE MANAGEMENT

A future-ready and integrable knowledge management platform to execute customer experience strategies and innovation. 

Easy to use and feature-rich

An intuitive and user-friendly administration console. Content authors start working within minutes. 

APIs and fully customizable

Infuse contextual knowledge within business processes, third-party systems, and automation. 

Controllable license fee

 Unique, affordable, and fair price model. Clients know exactly what their costs will be. 

Multilingual knowledge support 

Globalization support including advanced Natural Language Processing for more than 75 languages. 

Quick to deploy and flexible 

Secure and enterprise-ready knowledge management from the cloud. Go-live within several days to weeks. 

Knowledge management software

Clear focus and roadmap. Processes to identify knowledge gaps, opportunities, and contributions.

PROVEN ROI

Well deployed and maintained knowledge solutions achieve many quantifiable metrics for organizations.

IMPROVE YOUR SELF-SERVICE AND

EMPLOYEE EFFICIENCY RATES

Provide contextual knowledge where customers and employees need it. Learn how to get outstanding self-service results and productivity gains.